Shipping Policy

At PointKart.in, we aim to deliver your favorite fragrances safely, securely, and as quickly as possible across India. Please review our detailed Shipping Policy below to understand how your orders are processed and shipped.

1. Order Processing Time

All orders are processed, verified, and packed within 24 hours after successful direct UPI payment confirmation and screenshot verification on WhatsApp. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping Locations & Serviceability

We deliver across most PIN codes in India through our primary logistics partner, Shiprocket (utilizing trusted courier networks like Delhivery, Bluedart, Xpressbees, and Ekart). Serviceability is verified at checkout based on your delivery PIN code.

3. Delivery Timelines & Estimates

Estimated delivery times depend on your location:

  • Standard Express Delivery (Metro Cities): 3 to 4 business days post-dispatch.
  • Standard Express Delivery (Rest of India): 3 to 5 business days post-dispatch.

Note: Delivery times are estimates and may vary slightly during peak festive seasons, severe weather conditions, or unforeseen courier disruptions.

4. Shipping Charges

Applicable shipping charges or free delivery offers will be calculated and clearly displayed at checkout before you complete your direct UPI payment.

5. Shipment Confirmation & Live Tracking

Once your parcel is handed over to our courier partner via Shiprocket, we will automatically send you an SMS, Email, and WhatsApp containing your Tracking ID and live tracking link so you can monitor your package in real-time.

6. Address Accuracy & Non-Delivery

Please ensure your full address (including shop/flat number, street name, landmark, and PIN code) and active mobile number are provided correctly. If a parcel is returned to us due to an incorrect address or unreachability, re-shipping charges may apply.

Need Shipping Support?

If your order is delayed or you need assistance with delivery, feel free to reach out to our dedicated support team:

Last Updated: October 2026